As a team member I...

• Reduce chaos by clarifying objectives and aligning people around our most critical priorities.
• Multiply results by creating breakthrough strategies and managing programs that help teams produce.
• Grow fans by championing customer‑loved brand and product experiences.

I'm best known for helping teams create radically‑practical solutions to their most frustrating challenges - then doing whatever it takes to get the job done despite obstacles, conventional wisdom, and naysayers. I've led teams (3‑50+ members), speak both engineer and human, and have literally earned a medal for my problem‑solving skills. Notable strengths include:

• Leading cross‑functional collaborations between executives, engineers, and designers
• Building people‑focused process improvements and tools that reduce risks, resources, and team stress
• Managing complex projects via highly‑organized methodologies and application of unique insights from diverse fields (SaaS, healthcare, media, …)
• Helping teams discover solutions to "impossible" challenges and building excitement around new possibilities
• Ensuring product end user experience (UX) is always team priority #1
• Advising founders and mentoring tomorrow's leaders on effective management techniques, communication strategies, and product design

• Global Data Mining - Designed, developed, and implemented a new process management system for this B2B startup that slashed its average production cycle from 36 hours to just 5

• Kaiser Permanente - Created avenues around entrenched internal and technical obstacles that enabled the engineering team to build and release a critical sales tool

• Waste Management - Built an intuitive software solution that helped a team at WM dramatically increase data reliability and cut recurring project labor hours by 69%

• 15+ startups/SMBs - Partnered with founders to design user-focused product experiences, create effective communication media, and develop their team management skills

• Helped events team identify and manage over 200 website improvement tasks (short contract)

• Led design programs and remote teams that produced 100+ sales sheets, 40+ posters, 30+ online ads, and print advertisements viewed by thousands of strategic partners, over 200,000 magazine subscribers, and millions of conference attendees
• Created clear brand strategies, business‑critical presentations, and/or marketing products for PC World, Women in Technology International, the CTO Forum, and an extensive list of startups and small businesses
• Solved clients' complex challenges by implementing unconventional strategies such as coding a website so 5 organizations could share content responsibilities and directing a video reenactment that disproved a witness's claims in a courtroom trial

• Developed an effective process for producing executive communications, built the instructional course, and trained key staff throughout the U.S.
• Solved workflow issues and automated the production processes of a critically praised, online advertising archival service which helped secure millions of dollars in annual advertising revenue
• Invented a stage‑to‑web production system that resulted in IDG being one of the first companies in the world to stream high‑quality audio/video presentations over the Internet

• Worked with company founder to formulate business strategies and solved the unpredictable daily challenges of running a startup
• Managed business operations, hired/supervised employees, set team priorities, and continuously analyzed/improved programs and  processes
• Designed and produced brand communications and product support materials

• Collaborated with other specialized experts to create subject personas, analyze real‑time data, and make actionable predictions of future behavior
• Earned the Army Commendation Medal for helping a technical team overcome a series of obstacles by capitalizing on proprietary software and the unique skills of individual team members
• Developed a production system that substantially improved our team's closing rate and simultaneously made it more efficient to create, update, and repurpose extremely limited resources

Lifelong learner and mentor possessing a combination of MBA‑level knowledge and professional experience in business operations, team management, and communications strategies.

 Relevant Formal Courses

Completed courses covering leadership and team dynamics, executive skills, data analysis (300‑hour course), evaluating data quality (advanced), and others including Edward R. Tufte's Presenting Data.

 Technical & Software Skills

Proficient with an ever‑growing list of tools/skills including numerous project management suites, relational database architecture, web coding (HTML, JS, CSS), Excel, PowerPoint, and Photoshop.

But don't take my word for it. Here's what other people are saying about me...